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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
New €28.50
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Book€8.69
You save €19.81 (69%)
New €28.50€8.69

The Effortless Experience: Conquering the New Battleground for Customer Loyalty
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€11.49


Fish!: A Remarkable Way to Boost Morale and Improve Results
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€2.99


Outside In: The Power of Putting Customers at the Center of Your Business
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€4.49

Trend-Driven Innovation: Beat Accelerating Customer Expectations
New €65.80
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Book€12.49
You save €53.31 (81%)
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Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
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€10.49

Supply Chain Management. Strategy, Planning and Operation
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€15.59

Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
New €24.00
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Fans Not Customers
Fans Not Customers
from  Vernon HillUsed - very goodBook - Used - very good
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€2.49

Make It all About Me: Leveraging omnichannel and AI for marketing success
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Data Driven: Harnessing Data and AI to Reinvent Customer Engagement
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€4.49

Delivering Quality Service
Delivering Quality Service
from  Zeithaml, Valarie A.Used - goodBook - Used - good
New €17.90
You save €13.11 (73%)
Book€4.79
You save €13.11 (73%)
New €17.90€4.79