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Customer Service

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Attracting Perfect Customers: The Power of Strategic Synchronicity
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€4.15

Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
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The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale
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Book€8.49
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The Loyalty Effect. The Hidden Force Behind Growth, Profits, and Lasting Value
Book€5.49
€5.49

Outside In: The Power of Putting Customers at the Center of Your Business
Book€4.99
€4.99

HYPERGROWTH: How the Customer-Driven Model Is Revolutionizing the Way Businesses Build Products, Teams, & Brands
Book€3.77
€3.77

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
Book€1.28
€1.28

Data Driven: Harnessing Data and AI to Reinvent Customer Engagement
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€8.49

Make It all About Me: Leveraging omnichannel and AI for marketing success
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Book€6.49
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Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success
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The Storytelling Edge: How to Transform Your Business, Stop Screaming into the Void, and Make People Love You
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€9.49

Operations Rules: Delivering Customer Value through Flexible Operations
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Book€6.49
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The Innovator's Dilemma (Management of Innovation and Change Series)
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€10.99


Simply Better: Winning and Keeping Customers by Delivering What Matters Most
Book€1.28
€1.28

The One to One Future: Building Relationships One Customer at a Time
Book€4.67
€4.67

Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business
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Book€1.49
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Customers the Day After Tomorrow: How to Attract Customers in a World of AI, Bots and Automation
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€9.49

Delivering Happiness: A Path to Profits, Passion, and Purpose
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€6.99


Fans Not Customers
Fans Not Customers
from  Vernon HillUsed - very goodBook - Used - very good
Book€2.49
€2.49

Delivering Quality Service
Delivering Quality Service
from  Zeithaml, Valarie A.Used - goodBook - Used - good
New €17.90
You save €16.32 (91%)
Book€1.58
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Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers
Book€5.49
€5.49

Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
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€2.49

Whoever Tells the Best Story Wins: How to Use Your Own Stories to Communicate with Power and Impact
Book€14.49
€14.49

Harvard Business Review on Increasing Customer Loyalty
Book€11.99
€11.99

Strategy from the Outside in: Profiting from Customer Value: How to Profit from Customer Value
Book€3.99
€3.99

Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods
Book€18.49
€18.49

Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way
Book€24.49
€24.49