Sell books & media
Buy books & more
Watchlist
Sign in
All categories
All
x
Category
show all
Books
English Books
Business & Investing
Industries & Professions
Customer Service
Customer Service
(1)
From
show all
Lundin, Stephen C.
(3)
Don Peppers
(3)
Tony Hsieh
(3)
Douglas Atkin
(2)
Bell, Chip R.
(2)
Bill Price
(2)
Johnson, Michael D
(2)
Dave Gray
(2)
Matthew Dixon
(2)
Donald Miller
(2)
Fred Reichheld
(2)
Harley Manning
(2)
Liz Kao
(2)
Aun, Michael A
(1)
Brown, Stanley A.
(1)
Goodman, John A.
(1)
Zeithaml, Valarie A.
(1)
ACNielsen
(1)
Brent Adamson
(1)
Ross, Alan M.
(1)
Condition
Good
(2)
Price
€5 - €10
(1)
€10 - €20
(1)
Medium
show all
Bound edition
(1)
Paperback
(1)
3.5" disc
(0)
This filter selection is automatically applied to the "Books" category
Language
show all
English
(2)
Home
Books
English Books
Business & Investing
Industries & Professions
Customer Service
Customer Service
filter (4)
Johnson, Michael D
English
3.5" disc
Customer Service
Only available items
Popularity
Price: ascending
Price: descending
Oldest articles
Latest articles
Popularity
Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System (University of Michigan Business School of Management)
from
Johnson, Michael D
Used - good
Book - Used - good
New
€52.60
You save €34.61 (65%)
Book
€17.99
You save €34.61 (65%)
New
€52.60
€17.99
Add to watchlist
More Details
Add to Cart
Customer Orientation and Market Action
from
Johnson, Michael D
Used - good
Book - Used - good
Book
€5.99
€5.99
Add to watchlist
More Details
Add to Cart