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Prozessmanagement: Ein Leitfaden zur prozessorientierten Organisationsgestaltung
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Prozessorientierte Verwaltungsmodernisierung: Prozessmanagement im Zeitalter von E-Government und New Public Management
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Handelscontrolling: Optimale Informationsversorgung mit Kennzahlen
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Wissensmanagement mit Referenzmodellen: Konzepte für die Anwendungssystem- und Orgamisationgetaltung (German Edition)
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Grundsätze ordnungsmäßiger Modellierung: Konzeption und Praxisbeispiel für ein effizientes Prozessmanagement (BPM kompetent)
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Strategisches Vertriebscontrolling: Customer Relationship Marketing and Data Mining
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Wertschöpfungsnetzwerke: Konzepte für das Netzwerkmanagement und Potenziale aktueller Informationstechnologien
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