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ITIL V3 umsetzen: Gestaltung, Steuerung und Verbesserung von IT-Services
New €49.00
You save €31.51 (64%)
Book€17.49
You save €31.51 (64%)
New €49.00€17.49

IT-Servicequalität messbar machen: Das itSMF-Bewertungsmodell für IT-Dienstleistungen
New €59.00
You save €53.51 (90%)
Book€5.49
You save €53.51 (90%)
New €59.00€5.49